Question 1

How can I buy an item from guddee.in?

Accepted Answer

Guddee.in  only takes online orders through its website gudee.in or ameforyou.com. We do not take any order on phone or via email and we do not have retail outlets. If you are having any problem placing an order, you can whatsapp our customer care at +91 8928075806 or ping in our Live Chat support on our website between Monday to Saturday between 10.30 am to 7 pm and we’ll help you place the order. Alternatively, you can write to us at support@ameforyou.com anytime and we’ll get back to you ASAP.

Question 2

Can I buy in bulk from guddee.in?

Accepted Answer

You cannot place a bulk order at the Guddee.in website directly. However, we do have a corporate sales & bulk orders team which caters to bespoke and/or large gifting requirements. We can help you with bulk orders as small as 50 pieces to as large at 500 pieces. Please write to us at support@ameforyou.com and someone from our sales team will get in touch with you shortly.

Question 3

Will my product look exactly as it is seen on the website?

Accepted Answer

All products on our webiste are handcrafted and are samples to how your final customised products will look. We try to keep the look, style and colors similar but as its handcrafted slight possibility of variations are possible.

Question 4

Do you gift wrap or provide packaging options?

Accepted Answer

Yes, we can. Just tick on Gift and choose the occassion we shall accordingly try to wrap it with the best possible option. There will be an additional charges added and will be informed at the checkout.

Question 5

How soon are the products delivered?

Accepted Answer

Our products are delivered Pan India to 17.5 K pincodes. Post Making time of the handcrafed products as displayed on each product page, it takes another 3-4 days at max to reach you. There are circumstances beyond our and our delivery partners control and in such situations we try our best to intimate you about the delay.

Question 6

How do I use gift vouchers and/or discount codes?

Accepted Answer

You can use the gift voucher or the discount coupon code at the ‘Order Summary’ section during the checkout process. There is an option to enter the code at the bottom left hand side of this section. You cannot apply both coupon code and gift voucher at the same time. You can use only one thing at a time.

Question 7

Can I modify my order after I have placed it on Guddee.in?

Accepted Answer

There are only few changes that we can make once you have placed an order on Guddee.in, depending on how soon you inform us. We generally process all our orders once the product is made as per the making time. Once the orders are processed, it is very difficult to make any changes to the order. Also, we do not make any changes on any of our customised products as the same is already in progress once orders are placed.
 
In general, we can make the following changes if you inform us quickly:
 
a.Name of recipient
b.Message to the recipient – you can both add or modify a message for gift packagng
c.Tentative date of delivery
Changing the address of delivery is a big hassle since we work with multiple delivery partners. Hence, if you have accidently provided the wrong address, we would suggest informing us at the earliest to rectify the address. Once the order is dispatched, we will not be able to change the delivery address.
For any modifications to your order, you can whatsapp our customer care at +91 8928075806 or ping in our Live Chat support on our website between Monday to Saturday between 10.30 am to 7 pm Monday to Saturday between 9 am to 7 pm or you can write to us at support@ameforyou.com anytime and we’ll get back to you ASAP.

Question 8

For creating Guddee what all is required by the customer?

Accepted Answer

The customer needs to provide the right image with high resolution as stated in Photo reference section on the particular product page. Secondly, provide rigtly spelled names, content or any detail as per the product that is to be customised. Once entered incorrectly and it's  taken ahead for making/ creating the product its impossible to make changes on the same and it shall be dispcatched the way the details were provided.
We in certain cases may feel something is off and try to connect with you over provided number or email id, we shall wait for 24 hours and then continue with the order to avoid any further delays.

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